DMS Work Form for
Technical Support

Datamax Main
FactorMax
Guerrilla
IACFB
DMS
Wholesale
 
DMS Office Hours
9am-5pm
Mon. thru Fri.
Eastern
(239) 210-0051


Welcome to DMS Technical Support.  Below you will find our technical support request form.  Please complete it as accurately as possible so we may provide immediate service.

Your Last Name

 First Name 

Your Email

Contact Telephone

  Home    Business     Cell    

Your Web Address


What would you like to do?  Select the appropriate check box(s).
 

Correct my web site


 

If there is an error in a newly constructed site or if you need to change a name, address, phone number or contact information on an existing web site hosted by DMS or make a correction, complete the form field below. (No charge)

 

Upgrade my web site

If you would like to upgrade your web site (change from one design to another), change from a note broker site to a factoring broker site, etc., complete the field below ($50 charge)

 

Add to my web site

If you would like to add a logo, a link to an offer, a FREE (PDF) booklet to your web site, complete form below. (no charge unless site table reconstruction is required)

 

Report a Web Site
Problem       

If you are having a problem receiving email from your site or its contact forms or any other "technical" operational issue, complete the form field below.
 
 

Request IACFB
Account (FORUM)       Activation       

If you are a new member to the IACFB and are requesting activation of your LOGIN for FORUM use, tell us your User Name in field below. NOTE: this is the username you already set up at the FORUM.  We do not require your password to check your subscription payment information.

User Name  
Web Site URL

Membership Subscription Information
FactorMax Guerrilla Purchaser
Paid IACFB Subscription through DMS Web Store ($175)
Recent Promotion Subscription.  If promotion subscription, name of company providing the promotion (example, Aegis Factors, DMS Wholesale, CFI, etc. 

 

Request FactorMax
Guerrilla  Installation      

If you are a new user of the FactorMax Guerrilla Program and are requesting assistance for installation, complete the text fields below with the requested time and date.
Date Requested    Time Requested  
  EST     CST     MST     PST
NOTE:  You must receive a confirmation from Tech Support
 

Request FactorMax
Technical support      

If you are experiencing a technical support issue with your software's operation, complete the text form below.

 

Hosting Service 
Re-instatement       
 

If you have received notice of a service suspension due to a credit card failure, complete the PDF form with your new credit card information and request for re-instatement.  NOTE: There will be a $50 rebuild charge if your site has been suspended in excess of 30 days.
 

E-mail Opt-out 
Request       

To opt-out of receiving further emails from DMS, the IACFB, and DMS Wholesale, simply select the check box at the left.  You will be removed from our database within 48 hours
 

Service Termination 
Request       

If you would like to terminate your hosting service for your DMS web site, complete the termination form (name, email, and site information at the top of this page) and submit. (NOTE: If you are only requesting termination for a short period of time, we strongly advise that you "park" your site with DMS for the balance of your contract.  This will insure the availability of your domain should you wish to re-establish your business.  ($25 fee to park for one year with no rebuild charge)